The Stevie Award Is Awarded To Leading Correctional Calling Providers For Customer Service Excellence

Securus Technologies started out as an amazing regulations provider that was responsible for monitoring, surveillance, and the telecommunications safety of inmate calls. The later became an actual network provider that quickly grew as one of the largest in the industry. They recently were awarded the prestigious Stevie Award from the votes of over seventy five judges. They have made a constant effort to train their 12,000+ IT professionals in the highest level of customer service excellence. They provide services that still provide the highest level of security for the general public against telecommunications crimes.


How To Save More On Inmate Calling With Securus?


You can use technologically advanced features like their remote visitation to talk to your love ones face-to-face over the internet. Remarkable features like these are designed to help you save more money than ever before and eliminate your commute to a correctional facility. They are proud to have partnered with other top inmate providers to also bring their customers saving solutions on inmate calls. JPay is proud to be a member of their strong inmate calling network. They have also obtained an certification 1 certificate that will allow them to expand to a national network.


Securus Technologies Features


Inmate Voicemail


An inmate voicemail calling feature will allow you to leave an inmate a voicemail message through their access account. They can purchase a voicemail account through their commissary and get a message from their loved ones, legal counsel, and friends.


Prepaid Calling Features


Go prepaid with Securus Technologies and get prepaid calling minutes to stay connected to your loved ones. You have the benefit of getting minutes in advance with a valid credit or check card.


Become a valuable Securus Technologies customer today.

Securus Technologies- Leader in prison technologies

Securus Technologies is a global firm that deals with providing technologies for the inmates. It is a firm that is located in Dallas., Texas. The company is a global leader in producing products that enhance public safety, monitoring and investigations. Securus is a company that has been approved by the Better Business Bureau as a producer of quality products. They are rated A+ in terms of services delivery. According to the vice president of operations at Securus Technologies, Danny de Hoyos, they have worked closely with the Better Business Bureau two ensure that it is not just the highest rating they receive but they also accreditation on they say or write about their products. For Securus to be rated by the Better Business Bureau, it had to attain the following standards:

One, they had to build trust by maintaining a good reputation in the market. No business can go far without being trusted by the consumers. This is a standard Securus has been working on relentlessly. They understand that the customer is the king and no one should ever go against the needs of the consumer.

Secondly, they embraced an aggressive advertising strategy. This is a strategy that will enable their products to reach as many people as possible.

Thirdly, Securus Technologies has been very honest with consumers. In the spirit of honesty, they disclose the materials used to create their products. This is intended to have an open relationship with the clients.

Fourth, Securus Technologies have embraced transparency as a mode of attracting customers. They always make sure that the policies that guide their work is outlined clearly for the consumers to know. They have also made sure that they honor the promises that they make to their clients at all times. There is no need to promise customers a product that cannot be delivered.

These are some of the standards that Securus Technologies had to put in place for to be approved by the BBB.

Rick Smith-CEO Securus:

*Rick Smith: Successful Businessman:

Rick Smith is currently the CEO of Securus Technologies. Rick Smith has held this position since 2014. Securus Technologies is currently based out of Dallas Texas. Securus Technologies provides communication services to those who are incarcerated.Securus is one of the only companies that currently offers Inmate Debit Calling. Securus also offers traditional collect call billing. However, it seems that the Inmate Debit Calling plan is becoming quite popular.Securus can keep you connected through video visitation without ever having to leave the comfort of your home. Many are using the video feature because it saves them a trip to the prison. Visiting someone in prison can be a hassle due to certain clearance and security issues. Securus also offers pre paid Advance-Connect calling accounts. Smith takes his duties as CEO of Securus quite seriously.

Prior to serving as CEO to Securus Technologies, Smith was the President and COO for Echelon Technologies. Rick Smith served as President of Echelon for about three years. Echelon Technologies provides services to the IT as well as healthcare industry.Securus is one of the first companies to provide direct calling features to prisons around the country. The services Securus provides enables family to communicate with incarcerated loved ones nearly any time of the day or week.Rick Smith also worked for Global Crossing- North America earlier in his career. Smith held various positions at Global Crossing. Smith gained a great deal of experience from working at Global Crossing that essentially helped lay the foundation for his future business success.

Global Crossing is a large telecommunications organization. The company provides a variety of sophisticated computer networking services worldwide. The company is based out of Hamilton, Bermuda.Smith also held a board position with Integra Telecom and Echelon Technologies. Rick Smith has been featured several times on Bloomberg and several business articles about Smith have appeared in Forbes.Rick Smith received his Bachelor Degree in Engineering from the University of Rochester (Buffalo). In addition, Smith went on to receive his MBA from the University of Rochester.Rick Smith has always possessed a strong work ethic. His strong work ethic combined with an overwhelming drive to succeed has helped Smith achieve his business as well as career goals.

Securus Technologies – Investing in its Future

There are many corporations that work in the industry of security solutions as well as the industry of inmate communication. One of the companies that are on the forefront of both of those industries is called Securus Technologies. A lot has been said about that company, and it has mainly been the positive reviews that clients have been leaving on company’s website and other related forums.

Securus Technologies, Inc. is a Texan company. It has its main building set up in Dallas. The serving area of Securus Technologies is the state of Texas, most of the United States of America as well as some parts of Canada. The company offers security solutions to units of the law, businesses, and large homes. The Corporation has also developed a few pieces of software that they provide to their clients together with the technological solutions.

In terms of the inmate communication industry, Securus Technology is one of the leaders. The company joined the industry of inmate communication as a secondary line of work. The expansion, however, led to incredible success. Securus Technology provides all the basics and has also developed a few services of their own which are available to all states.

Securus Technology currently has as a leader the chief executive officer Mr. Richard Smith. He has been CEO of the corporation for almost ten years. CEO Rick Smith has been working diligently towards the expansion of Securus Technologies, Inc. Two years ago in 2015, he announced that the company had been able to reach a new milestone. In fact, the company was well on its way to achieving another one as well. The objective had been to focus and achieve their goals in acquisitions and product development. For that to happen, the company had invested over half a million and had planned to direct another half a million.

Getting Holiday Help Using Securus Technologies

Getting to have better communication with your loved one during the holiday season can be exactly what you need and want to feel better about yourself. Many person families all around the country feel very badly during the holiday season because their loved one who would otherwise be spending a lot of time with them and their families, are simply not able to see themselves with their loved ones each and every day. This is why it is important for you to use a system like Securus to make sure that you are finally doing something that is going to benefit everyone involved.


I have personally been using Securus for many years but have found it to be incredibly beneficial during the Christmas season so that I can have Christmas video visitation with all of my loved ones in prison. It is difficult having several family members in the prison system when the holiday season rolls around because this is the time we would otherwise be spending a lot of clothes and quality time with each other and simply can not because of where they are located.


Because of my own experience using this amazing system, it is something I can definitely recommend to just about anyone who would like to have great communication with their loved ones on a more regular basis. Securus has changed my own life and I feel I can change a lot of other individuals lives as well because of the different communication options that happen to be available to you. Make sure to consider Securus this holiday season so that you can have good quality video visitation service is available to you when it is most important in your life.


Making sure that you begin to use Securus for its intended purpose can help you to feel totally confident and what is available to you and anything else that might interest you at the current moment in time. I have been using Securus for a while now and can definitely tell people how beneficial it can be in their own lives and this is why I tell so many individuals to begin using it for their own benefit. It is also very easy for you to use using a computer or laptop in your own home and can be exactly what you need when it’s most convenient for you and your family.


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Securus Technologies


Securus Technologies Offers Free Calls To Inmates

In the recent past, Securus Technologies provided each inmate at LA DOC facility a free call each day. I believe that this move helped the inmates to stay connected with their family members and friends that had been affected by the recent floods in Louisiana.  Watch more on The CEO of Securus Technologies, Richard Smith, said that the flooding in Louisiana was severe, thus the need to take extraordinary measures to maintain communications between inmates and their loved ones. It is my hope that this strategy helped in reducing stress and anxiety of inmates and their families. Richard went on to state that the value of free calls that Securus would be connecting for free would be approximately $300,000. I contend that the cash contribution of $50,000 donated by Securus to the inmate welfare fund assisted inmates at the Louisiana Department of Corrections. This information was originally mentioned on PRNewswire article: Securus Announces Free Calls to Those Incarcerated in the Louisiana State Prison System Due to Recent Floods

Over the years, Securus has received formal accreditation and the highest rating of A+. The senior vice president of operations at Securus, Danny de Hoyos, posited that accreditation is voluntary and that the company has worked together with the BBB to meet various standards. These standards are building trust, honoring promises, being transparent, telling the truth, advertising honestly and safeguarding privacy. The others are embodying integrity and being responsive. He went on to contend that by virtue of having accreditation, the BBB had verified, agreed and confirmed that Securus was the biggest facility provider. I believe that that it has the largest team of more than 1,300 associations nationwide.
Securus Technologies is a Dallas-based company that serves over 3,450 public safety officers, 1.2 million inmates as well as corrections and law enforcement agencies across North America. The company offers a wide range of services that includes incident management, investigation, public information, communication and emergency response. The others are communication, monitoring of products and services, biometric analysis and information management.